Compliance & Assurance
Risk-based validation, operational controls, and audit-ready evidence for quality-critical operations.
- CSV / GAMP 5 / GDP validation
- NIS2 readiness and roadmap
- Operational controls toolkit
Services
Services built for regulated operations.
Plan.kim is a Compliance & Service Excellence Studio focused on predictable compliance, reliable operations, and safe adoption of new technology.
Service Excellence
ITSM design with clear ownership, automation-first workflows, and measurable service quality.
- Service catalog thinking
- Showback and chargeback foundations
- Process design for ITSM workflows
Delivery
Agile and hybrid delivery systems that keep teams fast while leadership stays in control.
- Agile program management
- Hybrid or PMI-style governance
- Dependency and cadence control
AI / LLM Enablement
Use-case discovery, governance guardrails, and working AI solutions with safe adoption.
- Use-case discovery and prioritization
- Governance guardrails
- RAG patterns and rollout enablement